ABOUT US

    

The Community Council of the Rio Grande Valley in partnership with Texas Information and Referral Network provides information and referral services through the program “2-1-1 Texas”. “2-1-1 Texas” is a resource and information center that connects people with community, health and disaster services through a free, 24/7 free and confidential phone service and searchable online website www.211texas.org 2-1-1 serves the entire population of the Cameron, Hidalgo, Starr and Willacy counties.

Every hour of every day, someone searches for services, from substance abuse treatment to care for a child or aging parent, food, housing or financial assistance. By dialing 2-1-1, clients are linked to a live highly-trained Information & Referral Specialist who will help them navigate resources by assessing their needs and then matching them to the best and closest resource in their community.

   

Single window:

211 provide a one-access point to a community’s full range of social, health and government services.
 

Targeted help:

211 specialists are trained to draw out necessary information, understand the problem and find the best way to help.
 

A personal touch:

211 calls are answered by live operators, not voice-mail. Callers can explain their situation in their own words.

     

Multilingual:

211 have multilingual capacity, an important asset in a diverse society.


20th Anniversary CCRGV

For any 211 Texas presentation or health fairs please contact:

Mary Cantu, Office Manager at mcantu@ccrgv.org.

     

Does your Organization provide Health & Human Services, and would like to be          added to the 211 Database?

Please read our Inclusion/Exclusion Criteria if you believe that any of your organization’s services meets our criteria for Inclusion, please print out the enrollment forms. For any questions please contact our Database Manager, Lupita Vasquez at lvasquez@ccrgv.org.
 

     

Around-the-clock access: By dialing 2-1-1 24/7 or by visiting www.211texas.org

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Contact Us

    

Address:

P O Box 182

Weslaco, TX 78599

   

Main Phone:

2-1-1

       

Alternate Phone:

(877)541-7905

      

Fax:

(956)447-2730

       

Toll-free:

(877)541-7905

       

E-mail:

ccrgv@ccrgv.org