Mission Statement


The mission of the Community Council of the Rio Grande Valley is to promote the adequate and effective provision of needed health and social services by non-profit, as well as governmental organizations.

The Community Council of the Rio Grande Valley is a non-profit organization that offers a centralized, comprehensive, cross-category set of resources to individuals, families, groups and service organizations in Starr, Hidalgo, Cameron and Willacy counties. It is organized to provide a program of services in terms of three major components: Information & Referral Services, Community and Development Planning and Volunteer Action Services.


When you dial 2-1-1, select a language, then choose:


Option 1: for information on resources available in your area, available 24 hours a day, 7 days a week throughout the year. Information is available in more than 90 languages. Calls are answered by trained specialists who will help you find resources in your community.


Option 2: for information on state benefits (YourTexasBenefits.com). Available Monday thru Friday from 8 am to 6 pm. Calls are answered by HHSC Office of Eligibility Services.


Option 3: to report waste, fraud, and abuse (Report). Available Monday thru Friday from 8 am to 5 pm. Calls are answered by HHSC Office of the Inspector General.


Option 4: to sign up for State of Texas Emergency Assistance Registry (STEAR) offers a route for registrants to provide their emergency transportation information to their local emergency management offices.


If you are calling from outside of Texas, or have technical difficulties when dialing 2-1-1 from your cell/mobile, voice-over-IP, or office location phone, please dial our toll free alternate access number at 1-877-541-7905.


Community Council of the Rio Grande Valley Privacy Policy


Community Council of the Rio Grande Valley(CCRGV) respects the privacy of our visitors and does not collect any personal information. We do not attempt to track individuals in any manner and we do not link the web information to link to any other databases with the purpose of identifying individual website users. We do not track IP addresses or deposit any “cookies” in an attempt to gain information about website users. When visiting links to other sites, we encourage you to review the privacy policies and statements of each site you visit. Any questions, comments or suggestions, including any report of violation of these terms should be provided to the administrator as follows:

By E-mail: ccrgv@ccrgv.org

By Postal Mail: CCRGV PO Box 182, Weslaco,TX 78599


Community Council of the Rio Grande Valley Commitment to Data Security


To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Community Council of the Rio Grande Valley Commitment to Children’s Privacy


Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Contact Us



P O Box 182

Weslaco, TX 78599


Main Phone:



Alternate Phone: